Terms and conditions
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Craftworks Labs S.R.L. (CUI RO48293568), Str. Constantin Moise 5D, Sector 6, București, Romania, trading as wantasite.co.uk. These pages are written in English. The company is Romanian. Website subscriptions, SEO and ads services are supplied by the SRL. These terms are the contract language. They are written in English on purpose.
1. Agreement
These terms apply to the website at https://www.wantasite.co.uk (wantasite.uk redirects there) and to website, SEO, Google Ads and ChatGPT Ads services we supply under the wantasite name.
By using this site you agree to the parts that cover the website, including the privacy notice and cookie policy. A paid contract starts only when you approve a demo (or otherwise order a service) and we confirm the plan, start date and fees by email. If you do not agree, do not use the site and do not start a paid plan.
These terms are written for UK businesses. You confirm you are 18 or over and, if you act for a company or another person, that you have authority to bind them. If a mandatory consumer law still applies to you, those rights stay in place.
2. Who we are
Craftworks Labs S.R.L. (CUI RO48293568), Str. Constantin Moise 5D, Sector 6, București, Romania, trading as wantasite.co.uk. We are a Romanian company. We are not a UK limited company. We do not have a London office. We invoice in pounds sterling.
- Email: hello@wantasite.co.uk
- Support: Monday–Friday, 09:00–17:30 UK time. There is no UK phone number.
- Complaints: how to complain
3. The services
We sell the catalogue on pricing. In short:
- Website. A brochure site on Start (£49/month), Pro (£69/month) or Business (£99/month), excluding VAT. No setup fee. Hosting, SSL, backups, email forwards and the monthly edits for that plan are included. A typical live site is about 3–5 working days after activation, if we have your copy, photos and domain details on time. This is not a custom web app or a large ecommerce build.
- SEO. A one-off audit at £49, taken off the first SEO Local or SEO National month if you continue. Ongoing plans: SEO Local £79/month, SEO National £129/month, SEO to spec from £299/month. Website plans already include on-page setup; ongoing SEO is extra.
- Google Ads. A fixed management fee of £149, £249 or £399 a month. Setup £99, or £0 while a website plan is active (Website + Google Ads management £129/month for Ads Start). You pay Google for the ads themselves. The Google Ads account is yours.
- ChatGPT Ads. The same fee shape as Google Ads (management from £149/month; setup £99, or £0 with a website plan). You pay OpenAI for the ads. The advertising account is yours. We only take this work if OpenAI can actually run it for you.
If an emailed confirmation differs from the public catalogue, that confirmation wins for that order.
4. The free demo and when you start paying
The website demo is unpaid. We aim to send a private preview in 24–48 hours. It is a preview, not a live site. You owe nothing if you stop there.
The website subscription starts when you approve the demo and we confirm the start in writing. SEO and ads start when we confirm that order in writing. Until then there is no setup fee and no subscription.
5. The 12-month website term
Every website plan has a 12-month minimum term from the start date we confirm. That is how we skip a setup fee and include hosting. After month 12 the website plan continues month-to-month until either of us ends it with 30 days’ written notice.
If you end a website plan before month 12, the remaining monthly fees for that minimum term remain payable, unless we agree otherwise in writing. The buyout in section 7 is the published way to take the live build with you. The demo itself stays free.
SEO and ads are not locked to that 12-month website term unless the confirmation email says so. For Google Ads and ChatGPT Ads we recommend three months so month one is setup and the next two can be judged on data; after that, 30 days’ notice. SEO continues month-to-month after the start we confirm, then 30 days’ notice.
6. Fees, VAT and payment
Catalogue prices exclude VAT. UK VAT-registered businesses: reverse charge applies where the law allows. If reverse charge does not apply, we will add VAT as required.
Ad media is not our fee. You pay Google or OpenAI on your own account. Those amounts never pass through us and we do not take a percentage of spend.
When a paid subscription starts we will send an invoice and payment details in GBP. We intend to collect later by Direct Debit in pounds; that is not live yet. Do not treat a Direct Debit brand name on this page as a live payment method.
Fees are due for the month even if you delay copy or photos. If an invoice is overdue we may suspend hosting or ads access after email notice. Suspension does not cancel sums already due.
7. Website buyout
You can buy the live site out at any time for 10× the monthly fee, capped at £1,200. Your domain and content are already yours. After buyout we export the build so you can host it elsewhere.
The multiple is 10× the monthly website fee then in force, capped at £1,200, excluding VAT. Buyout is for the website build. It does not sell our platform, and it does not include ongoing SEO or ads management unless we agree that in writing.
8. Intellectual property and your domain
- Your domain is registered in your name. If you already have one, you keep it. If we register a new one, you are the registrant. Registrar renewal fees are yours unless we agree otherwise in writing. Keep your registrar login.
- Your content (copy, photos, logo, trade marks, data you supply) stays yours. You grant us a licence to use it to build, host and support the site and related campaigns.
- Our template system (framework, components, design system, hosting stack and tooling) stays ours until a completed buyout. After buyout we export the live build so you can host it elsewhere. That export is a copy of your site, not a sale of wantasite as a product.
- The wantasite name, logo and this marketing website remain ours.
If a website plan ends without buyout, you keep the domain and your content. We may take the hosted site down. You do not keep a licence to our template system.
9. Your responsibilities
You are responsible for:
- Supplying copy, photos and facts that are accurate and lawful, and that you have the right to use.
- Getting permission for people in photos and for any music, fonts or third-party assets you send us.
- The products, services, prices, claims and legal pages on your own site (we can draft; you approve what goes live).
- Keeping login details for your domain, Google, OpenAI and email under your control.
- Telling us promptly if a regulator, platform or rights holder complains about the site or ads.
10. Acceptable use
You must not use the site or our services to:
- Break the law, including fraud, IP infringement, or unlawful advertising.
- Publish hate, harassment, sexual content involving minors, or malware.
- Attack, scrape or overload this website beyond ordinary browsing.
- Pretend to be us, or to be a UK limited company we are not.
We may refuse or stop work that we do not offer, including paid Search campaigns that treat trades as a category. We may suspend a live site or campaign if we reasonably believe it breaches this section, after email notice where it is practical to give one.
11. SEO and ads — no guarantees
We do not guarantee rankings, impressions, clicks, enquiries, sales or any particular return on ad spend. Search engines and ad platforms change. We do the work described for the plan; we do not sell a promised position.
Google Ads and ChatGPT Ads accounts belong to you. We need access to manage them. You can revoke that access. Campaign history stays in your account. Platform policy, billing and account bans are between you and Google or OpenAI. Their terms apply to those accounts.
12. ChatGPT Ads eligibility
ChatGPT Ads only run if OpenAI accepts the advertiser, the location and the campaign type. If we cannot run the campaign, we will say so before you pay a management fee. We will not take a management fee for a channel we cannot deliver.
If OpenAI later rejects or pauses the account, we will stop charging management for that channel until it can run again. We do not control OpenAI’s decisions and we do not guarantee reinstatement.
13. Ending the services after the term
After the website minimum term, either of us may end the website plan with 30 days’ written notice to hello@wantasite.co.uk. After the first confirmed period for SEO or ads, 30 days’ written notice ends that service unless we agreed a longer term in the confirmation email.
We may end a service sooner if you do not pay, if you materially breach these terms and do not fix it within a reasonable time after notice, or if a platform makes delivery unlawful or impossible. You may end sooner if we materially fail to supply the service and do not remedy that within a reasonable time after notice.
Sections that should survive ending (fees already due, IP, liability, governing law) stay in force.
14. Liability
We supply the services with reasonable care and skill. We do not promise uninterrupted hosting, platform uptime, or that third-party tools will behave.
Our total liability arising out of or in connection with a paid service is limited to the fees you actually paid us for that service in the 12 months before the claim (or, if shorter, the fees paid since that service started). That cap does not include ad media you paid to Google or OpenAI.
We are not liable for lost profits, lost data, or indirect or consequential loss, to the extent Romanian law allows us to say so. We do not limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If a mandatory rule in your country sets a higher floor, that rule wins for that point only.
15. Events outside our control
We are not in breach for delay or failure caused by events beyond our reasonable control. That includes infrastructure or platform outages (including Vercel, Google, OpenAI and domain registries), war, epidemic, industrial action, power or network failure, and changes in law. We will tell you when we can and resume when it is reasonably possible.
16. Changes to these terms
We may update these terms. The new date will show at the top of this page. For this marketing website, continued use after the update is acceptance of the website parts.
For a live paid plan, a material change will be emailed to the address we have for the contract. It takes effect 30 days after that email, or sooner if you agree. If you do not accept a material change to a paid service, you may give notice under section 13; the website minimum term in section 5 still applies unless the change is to your material detriment and you cancel that service before the change takes effect.
17. English language
The contract language is English. If we ever provide a translation, the English text prevails.
18. Governing law and disputes
These terms and any dispute or claim (including non-contractual disputes) are governed by Romanian law. The courts of Romania have exclusive jurisdiction. We do not pretend this is a UK company contract or that a London court is the agreed forum.
You can still email a complaint (see complaints). Privacy complaints may also go to the Romanian or UK supervisory authorities named in the privacy notice. None of that changes the governing law of this contract.
19. Contact
Craftworks Labs S.R.L. trading as wantasite. hello@wantasite.co.uk. Monday–Friday, 09:00–17:30 UK time. For copyright complaints about this marketing site, use the same email with “Copyright” in the subject.
Related: Privacy notice, Cookie policy, Complaints.